[bisq-network/support] Bisq Support Calls (#916)

[leo816]

## Support call 2022-03-09
### Topics





 1. [BUGS]:
   
     2. Stuck trades need to be pushed to the donation address (arbitration). None for pazza 1 for Leo this last cycle.
     3. taker fee issue with the DAO disabled. should be solved with 1.8.4 unless users do not update.
     4. Alva looking into why some messages aren't going through so that we don't have that issue being transferred over to Bisq 2.
     5. issue still ongoing with not being able to take swap offers when maker is not in consensus

     
2. [Suggestions/Observations]:
- First trade with rubles for mediation.
- Burning Man ongoing proposals, should buy at market price? above? below? put it for discussion among DAO?
define a wiki page to describe RA/BM operativity regarding BSQ/BTC management:
https://github.com/bisq-network/proposals/issues/367#issue-1158681227  https://github.com/bisq-network/proposals/issues/366
- Increase support team pay: proposal to raise compensations for contributors after 6 months' stay,
- compensation for leo's team lead role
- asking RA to attend calls
- Users who needs to be reimbursed aren't aware they should be in contact with the burning man, the refund agent should always re-direct them.
- somewhat trending topic on telegram and matrix is about setting your own node
- review UXP's summary (https://github.com/bisq-network/bisq/discussions/6011#discussioncomment-2261898)

3. [Bisq 2.0]
- On bisq2 there are no deposits, which makes support agents/Mediators very similar. Maybe a support agent should be a bonded role? (lower bond limit required that current) they should have some skin in the game.

On bisq2:
James: I wouldn't be really happy to burn that much BSQ to get a monthly subscription. Initially there is not going to be much volume, if you burn 100 BSQ then how much volume do you need to have to get that back?
locking up a bond? if forces you to behave as a seller.

Bisq2 fee model: burned BSQ from sellers to be able to sell, each month, or N amount BSQ as a bond that can be unlocked in the future.
No foreseeable volume in getyourfirstbtc room and so in future bisq2's version of the room; also way more risks than it makes sense.

4. [Mediation Cases] 
     1. All similar from last call: DAO disabled, messages not going through, late payment, user not answering...

Weekly bullet point list:
 1. Priorities/ Short term objectives
   - Mediations
   - Bugs
   - discussion about new proposals
.
.
.
**Future updates:** 


**- Topics for next call:**
1. should bisq "hold reserves" for contributors? medium-long term plan with monthly profit?
2. ¿Why isn't BSQ in other exchanges?

Pros:
- Will increase price and contributors will be rewarded.
- Will increase exposure and more people will be aware of Bisq. (not enough people are aware about BSQ-BTC swaps, the first ones on Bitcoin.)
- People that use BSQ to trade on Bisq would always buy it on Bisq, the only reason they would buy it on a CEX is because they are a newbie and want some equity on the Bisq Project, I think we should encourage that.

Cons:
- Bisq will be in CEXs and shitcoins casinos, which would be against everything Bisq represents.


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